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How pick3pick4 Handles Your Account and Your Data

Every account you open with us is covered by clear terms — who holds your data, how disputes get handled, and what state-level eligibility means for you.

State-dependent eligibilityPayPal, Venmo, Play+ coveredData handled per US standardsAccount terms in plain EnglishContact us to request changes
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pick3pick4 How pick3pick4 Handles Your Account and Your Data
ACCOUNT SECURITY STANDARDS

Data Handling, Cookies, and Account Protection

We apply account-security practices that match what US financial platforms use — not just what gaming sites do. Your login is protected by two-step verification, and payment details linked to PayPal, Venmo, or Play+ are never stored in plain text on our servers. Here is what we do with your data and how you control it.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to measure which lobby areas you visit. You can manage cookie preferences in your browser settings at any time.

Data Retention

Transaction records and account history are retained as required by applicable law. You can request a copy of your personal data by submitting a written request through email support.

Account Security

Two-step verification protects your login on both mobile and desktop. If you suspect unauthorized access, contact live chat immediately and we will lock the account while we investigate.

Data Change Requests

To update, correct, or delete personal information on your account, email our support team with your registered address. We process verified requests and confirm completion in writing.

REACH OUR TEAM

How to Contact Us About Legal or Policy Questions

If something in these terms doesn't read clearly — or if you need to make a formal request about your account data — we have three ways to get in touch. Written requests carry the most weight for disputes and data matters, so use email or the in-account message center when your question has a paper trail attached.

Team online

Live Chat

Start a live chat session from your account dashboard. Fastest path for quick policy questions or to flag an urgent account concern in real time.

Email Support

Send formal data requests, dispute notices, or account-closure requests by email. We document every written submission so your request has a clear record.

In-Account Message Center

Use the message center inside your account wallet area for anything tied to a transaction — PayPal disputes, Play+ funding questions, or Venmo withdrawal holds.

Common Legal and Policy Questions from US Account Holders

These are the questions we hear most from players in Detroit and Atlantic City as well as across every other eligible state. If yours isn't here, email support or open a live chat session.

Access depends entirely on your state's law. We are available where local law permits online gaming or sports betting. Check your state's current rules before opening an account.

Your PayPal or Venmo credentials stay with those platforms. We receive only a transaction confirmation and your registered account ID — we do not store your PayPal login or Venmo PIN.

Send a written request to our email support address from your registered email. We verify your identity, then compile and send your account data within a reasonable timeframe as required by applicable law.

Yes. Submit a written dispute via email or the in-account message center. Include the wager ID, the event, and the outcome you are questioning. We review the record and respond in writing.

Contact live chat or email support with a closure request. After identity verification, any eligible remaining balance is returned via your registered payment method — PayPal, Venmo, or Play+.

Updates are posted on this page before they take effect. Continuing to use your account after the effective date means you accept the revised terms. Major changes trigger an in-account notification.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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