Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use a pick3pick4 account, including how payments through PayPal, Venmo, and Play+ are handled, where access is permitted under state law, and how disputes are resolved.

State eligibility appliesPayPal · Venmo · Play+ coveredAccount holder responsibilitiesDispute resolution processTerms subject to change with notice
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pick3pick4 Terms and Conditions That Govern Your Account
TERMS CONTACT

Questions About These Terms? Reach Us Here

If any part of these terms is unclear or you believe an account action was taken incorrectly under them, contact our support team directly. We handle terms-related questions through the channels below, and we aim to respond with a concrete answer, not a form reply. Players in Detroit can reach us the same way as everyone else — support is not region-locked.

Live Chat Open the chat widget from your account dashboard to raise a terms question in real time. Agents can pull up your account and walk through the relevant clause with you.
Email Support Send a detailed message to our support address from your registered email. Include your account ID and the specific section you're asking about for a faster, more precise reply.
Account Help Center The Help Center in your account settings lists common terms questions with plain-language answers. It's the quickest path for straightforward clarifications about payment rules or eligibility.
HOW WE OPERATE

How We Handle Your Account Under These Terms

These terms aren't just paperwork. They spell out the actual processes we follow — from how we verify identity when you withdraw via PayPal to how long we retain account data after closure. Here's what each of those commitments looks like in practice.

Identity Verification

Before processing a withdrawal to your PayPal or Venmo account, we verify your identity by matching your submitted ID against the name on your payment method. This step is required under our account terms and cannot be bypassed.

Data Retention

We retain your account records, transaction history, and identity documents for the period required by applicable state and federal rules. After that window closes, data is deleted or anonymized per our privacy policy.

Account Security Terms

You are responsible for keeping your login credentials private. If you share access or your account is compromised due to a breach on your end, our terms limit our liability for losses that result from unauthorized use you enabled.

Requesting Changes or Closure

To request a correction to your account data or to close your account entirely, submit the request through live chat or email support using your registered address. We process closure requests within the timeframe stated in your account settings.

Common Questions About Our Terms

These are the questions we actually get about our terms — answered directly, without the runaround. If yours isn't here, live chat or email will get you a specific answer tied to your account.

Access depends entirely on your state's laws. If your state does not permit this type of platform, these terms still govern any account you hold, but we are required to restrict your access.

Any balance in your account wallet at closure is returned to the payment method you used to fund it — PayPal back to PayPal, Venmo back to Venmo — subject to the verification steps outlined in our terms.

Yes. Contact us through live chat or email within the dispute window stated in your account terms. Provide your transaction ID and we will review the record against our processing logs.

We send a notice to your registered email address before changes take effect. The updated version is also posted here with a revision date, so you can compare what changed.

Your rights under our terms remain the same. However, Play+ card loads are also subject to the card issuer's agreement, which runs alongside ours — both sets of terms apply to that transaction.

Submit a data request through email support using your registered address. We handle these requests within the timeframe required by applicable law and confirm completion in writing.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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